Registration captured
A submitted form creates a new response record containing the information required for follow-up communication.
Process automation · Google Workspace
An automated registration workflow that sends confirmations and scheduled reminders, tracks delivery status, and reduces repetitive administration work.
Overview
The original process depended on manual follow-up after each registration and ongoing date checks hoping that people would attend to the upcoming events. This automation connects the existing form and response data with Google Apps Script so communication can happen automatically without changing the way registrations are collected.
A new submission can trigger an immediate confirmation, while scheduled checks identify upcoming registrations that require reminders. Delivery results are recorded back into the response data so the process remains visible and auditable.
Workflow
The workflow combines event-driven and scheduled automation so immediate confirmations and later reminders can run without manual intervention.
A submitted form creates a new response record containing the information required for follow-up communication.
The new submission triggers a personalised confirmation email and records whether delivery succeeded.
A scheduled process reviews upcoming registrations and sends the appropriate reminder when the configured timing is reached.
Communication outcomes are written back to the response data, giving the administrator a clear view of successful and failed sends.
Automation logic
The solution separates real-time actions from scheduled checks, making each part of the workflow easier to control and maintain.
A new form submission triggers the confirmation workflow immediately, without requiring an administrator to open the response sheet or run a script manually.
A time-driven process reviews future registrations at regular intervals and only acts when a reminder is due.
Each communication attempt updates its delivery state so unsuccessful sends can be identified instead of disappearing silently.
A scheduled summary can consolidate recent registration and delivery activity, giving the administrator a simple operational overview.
Reliability
Because the workflow communicates directly with registered attendees, validation and duplicate protection are built into the automation rather than left as manual checks.
Basic validation checks the supplied email address before an automated message is sent, reducing avoidable delivery failures.
Reminder history is checked before another message is sent for the same registration, helping prevent repeated notifications.
Successful and failed sends are recorded in the response data so problems can be reviewed quickly.
Reminder timing is handled by scheduled triggers, removing the need for someone to manually monitor dates every day.
Outcome
The completed workflow creates a more consistent communication journey from registration through pre-event reminders while giving the administrator clear visibility into what has been sent.
Registrants receive confirmation without waiting for an administrator to manually process each submission.
Scheduled follow-up happens according to the configured rules rather than depending on someone remembering to send it.
Recorded delivery states and summary reporting make it easier to identify failures and understand recent activity.
Client feedback
"The workflow Simona built has made managing event registrations much easier. It has saved us time by reducing manual administration, while automated confirmations and reminders have improved communication with participants. People are now more aware of upcoming events, more engaged with reminders, and more likely to let us know when their plans change and they can no longer attend."